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FAQ
What is a DTF transfer?
DTF transfer, or Direct To Film transfer, is a printing technique that involves printing a design onto a film and then transferring it to a material. DTF transfers can be applied to a variety of materials, including: Cotton, Polyester, Blends of cotton and polyester. DTF transfers are known for their durability, color accuracy, and detail. They can withstand multiple washes without fading, peeling, or cracking. With proper care, DTF prints can last for 50 or more washes, which can be several years of regular use. DTF printing has several benefits, including: Low production costs, Wide range of color options, and Ability to print on light and dark garments.
What are the benefits of DTF Transfers?
DTF is a revolutionary printing technique & the benefits of this printing method include:Â
- Versatility on materials.
- Color capabilities over other printing methods.
- Cost effective to press at home.Â
- Ease of application.
- No need to pre-treat.
- Durability.
- stretch-ability.
What is a gang sheet?
A gang sheet is a specific sheet size or printing area with multiple logos or art files within that area. The logos can be multiples of the same art or different art files. The gang sheet is what you upload your artwork to. To have it printed out.
How do I create my gang sheet?
a client/ customer should first have a design that they have created to submit in acceptable print format. All grammar and colors should be reviewed before submitting the design. We are not responsible for you final submitted design. but we will try to catch errors. however, errors are not always caught and are responsibility of the client, Please check the background is removed properly before submitting. Checking for proper transparency (if submitting with white background that will be printed. Make sure you can see grey boxes where you don't want the background). upload you design to the Gang sheet builder.
add to cart, then check out. please review your gang sheets before final checkout.
What is your turn around time?
we print & ship your orders buy 6:30 pm next business day. Depending on the current demand, waiting time is usually around 1-3 business days to print. However, we work hard to get your orders shipped out the next business day.
- Printing days (Monday-Friday)
- shipping days (Monday-Saturday)
How long will shipping take?
UPS delivery times:
Please note: current weather conditions & power outages can effect these delivery times.
UPS Ground : 1-5 business days
UPS 3-Day Select : 3 Business Days
UPS 2nd-Day Air : 2 Business Days
UPS Next Day Air : 1 Business Day
we ship Monday- Saturday. However, the weekends do not count as business delivery days.
Do you allow exchanges?
Because our products are custom printed for you, we do not allow exchanges.
My package was ruined during transit. What can I do about it?
Your DTF Transfer orders come with Free shipping insurance.
Please note: that the insurance company usually requires photos and other documentation to process a claim. We need photos of damaged items before able to submit a claim for you. Please provide these within an hour of your delivery. So we can act swiftly to claim damage. Include a photo of damaged box &/or damaged transfers.
Unfortunately, we can only re-ship your order with the same shipping speed as the damaged order. & you will need to cover the extra costs if you need your transfers faster to meet dead lines. We apologize in advance for any damage created by the shipping company. Rest assured, in our experience this doesn't happen often.
How much are TWZ Studio Innovations Transfers?
TWZ Studio Innovations DTF Transfers are printed on 22"(inches) wide gang sheets & are priced by the foot (length). please refer to the build a gang sheet page in main menu. To see the current pricing click on different sizes. thank you.
How do I know if my artwork is ready for DTF printing?
Email your designs to twzstudioinnovations@gmail.com and we will evaluate your designs for free before we send you a quote.
What do I do if I receive bad prints?
Unfortunately, DTF is still a very young technology that has a lot of bugs.
Although printing errors are unavoidable & can happen, we stand by our service and guarantee that we will replace bad prints. All you have to do is email twzstudioinnovations@gmail.com and we will make sure to take care of you. Your case will be reviewed by submission of photos and determined for re-print.